Case Management & Support Services

Coordinated support for your whole journey

We connect eligible individuals with the mental health, medical, social, housing, employment, transportation, and community resources they need — through individualized support, service coordination, and genuine advocacy.

A comprehensive approach to behavioral health and case management

New Horizons is developing a comprehensive behavioral health and case management program designed to meet individuals where they are and help them build a path toward greater stability and independence.

Our approach combines individualized support planning, service coordination, advocacy, and practical assistance — all based on each person's unique needs, strengths, and goals. We work alongside individuals, not just for them.

Case Management & Service Coordination

Core service

Case Management & Service Coordination

Our case managers work with individuals to assess needs, develop individualized service plans, coordinate services across providers, and provide ongoing support and advocacy to help clients achieve their goals.

  • Individualized needs assessment and service planning
  • Coordination with healthcare, social, and community providers
  • Ongoing monitoring, advocacy, and plan adjustment
  • Support navigating systems and overcoming barriers
Behavioral Health & Wellness Support

Developing program

Behavioral Health & Wellness Support

We are developing a behavioral health support program to help individuals navigate mental health and wellness challenges with compassion, evidence-informed approaches, and connections to appropriate clinical and community resources.

  • Support navigating mental health and wellness challenges
  • Connections to appropriate clinical and community resources
  • Trauma-informed, person-centered approach
  • Coordination with healthcare providers and specialists
Housing & Community Resource Navigation

Core service

Housing & Community Resource Navigation

We help individuals identify and access stable housing options and community resources that support long-term independence — including emergency housing, transitional housing, and permanent supportive housing resources.

  • Housing stability assessment and resource identification
  • Connections to emergency, transitional, and permanent housing resources
  • Community resource navigation and referrals
  • Ongoing support to maintain housing stability
Employment & Independent Living Support

Core service

Employment & Independent Living Support

We assist individuals in building employment skills, exploring job opportunities, and developing the practical life skills needed for greater independence — including budgeting, daily living skills, and community participation.

  • Employment readiness and job search support
  • Life skills development and independent living support
  • Educational resource navigation
  • Community integration and social participation
Benefits & Resource Navigation

Core service

Benefits & Resource Navigation

We guide individuals through the process of identifying, applying for, and maintaining benefits and community resources they may be eligible for — reducing barriers and helping people access the support they need.

  • Benefits eligibility screening and application support
  • Navigation of Social Security, disability, and other benefit programs
  • Connections to food, transportation, and utility assistance
  • Ongoing support to maintain benefits and access resources
Community Integration & Life-Skills Support

Core service

Community Integration & Life-Skills Support

We support individuals in building meaningful connections within their communities, developing social skills, and participating in activities that promote wellbeing, belonging, and a sense of purpose.

  • Community participation and social connection support
  • Life-skills coaching and practical assistance
  • Coordination with community organizations and programs
  • Support for individuals with IDD and other complex needs

Ready to connect with our team?

Whether you are seeking services for yourself, a loved one, or referring a client — we are here to help. Complete our intake form or contact us to learn more.